A fresh start, a brand new number, just for you.

Tired of nuisance calls, unwanted sales pitches, and endless ringing from people you don’t know?

With LilaTalk, you can start fresh with a brand new phone number, giving you back control of who can reach you.

No more spam or scam calls clogging up your line.

Only the people you share it with can contact you.

Peace and quiet restored, your phone rings when YOU want it to.

Peace and quiet restored, your phone rings when YOU want it to.

Let us help you make the change.

You don’t need to do anything drastic. In fact, please don’t cancel your current phone line just yet. Here’s how to move over to LilaTalk the right way:

1.

Order your LilaConnect Full Fibre broadband with the LilaTalk add-on.

2.

We’ll give you a quick call to chat about your current setup and help move your existing phone number (if applicable).

3.

We’ll send you a FREE adapter that plugs your current telephone into your router, simply plug in and you’re ready to go!

Still love your handset? Keep It!

There’s no need to buy a new phone. If you have a cordless or plug-in phone at home, it’ll still work! We’ll send you a handy little adapter that connects your phone to your LilaConnect router. Easy.

No nasty surprises.

LilaTalk is only £10 per month, added to your LilaConnect broadband plan. It’s a 24-month contract and includes all your UK landline and mobile calls. That’s crystal-clear calling at a price that’s easy to remember.

*Plus £10 initial setup fee.

LANDLINE
DONE
BRILLIANTLY.

  • Get a brand new number: no more nuisance calls, unwanted sales pitches, and endless ringing from people you don’t know.
  • Call anyone: Just like you’ve always done.
  • Simple setup: We’ll guide you every step of the way.
  • Emergency ready: LilaTalk supports 999 calls (just keep a mobile handy duringpower cuts).

Get ready to change!

The UK will soon be retiring the old landline telephone system that relied on copper wires to carry the signal. Over the next few years, everyone will have to switch to making calls over the internet using a broadband connection…

 

That’s where LilaTalk comes in! Combined with a LilaConnect broadband service, it replaces the old copper system with something just as easy to use but built for the future.

Old landlines vs. LilaTalk

Feature
LilaTalk
Old Landline
Monthly cost
£10*
£15-£25
Keep existing phone
Keep existing Number
Works during powercuts
Needs power*
Setup required
Plug & play
Engineer
Call quality
Crystal clear
Fair
Call UK mobiles included

*Important Notice:
LilaTalk relies on your broadband and power supply to make calls. In the event of a power cut or internet outage, your VoIP service will not work, including access to emergency services. If you rely on a telephone for health, safety, or security reasons, we strongly advise keeping a fully charged mobile phone available at all times as an alternative way to call for help. *Plus £10 initial setup fee.

What our customers say...

Our full fibre benefits

Not just mega fast,
giga fast!

Upload 50x faster than
standard broadband*

All your devices
all at once!

No more dropouts and
no effects on speed

Your very own
secure connection

Safer and more reliable
than sharing

*According to OFCOM UK Home Broadband Performance Report, March 2023.’

Still have
questions?

Speak to one of our friendly, local advisors today. 

 

Lines open Monday to Thursday 9:00 a.m. – 6:00 p.m.
Fridays 9:00 a.m. – 5:00 p.m. 

(Closed Weekends & Bank Holidays)

We're rated EXCELLENT!

Activate your new account

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Data Protection

The personal information you supply on this form will be used to help us respond to keep you informed. Your personal data will not be sold to any organisation and will not be shared with any organisations outside LilaConnect and our parent company Freedom Fibre apart from those that help us to provide this service or unless required by law.

The information that has been provided in this form will be treated in accordance with the General Data Protection Regulation (2016), the UK Data Protection Act 2018 and all applicable Data Protection laws. Please refer to LilaConnect’s Privacy Policy for more information.

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Great News! You’re ready to get connected.

Complete the form below to start your journey towards great value broadband.

Data Protection

The personal information you supply on this form will be used to help us respond to keep you informed. Your personal data will not be sold to any organisation and will not be shared with any organisations outside LilaConnect and our parent company Freedom Fibre apart from those that help us to provide this service or unless required by law.

The information that has been provided in this form will be treated in accordance with the General Data Protection Regulation (2016), the UK Data Protection Act 2018 and all applicable Data Protection laws. Please refer to LilaConnect’s Privacy Policy for more information.

IMPORTANT INFORMATION

Access your new portal

You can now access your NEW client portal to view and pay your invoices, upgrade your service and manage your payment methods.

If you created a LilaConnect account before September 2025, you’ll need to activate your new account as your old credentials won’t work. You’ll need the email address and account number associated with your account to do this.

If you’ve already activated your account, please proceed to login.

Terms and conditions:

Eligibility

This promotional offer is available to existing LilaConnect customers currently on either the 250Mbps or 500Mbps broadband plan.

Offer Details

Eligible customers can upgrade to the next available speed tier:

  • 250Mbps to 500Mbps
  • 500Mbps to 1Gbps

The upgrade will be applied at a discounted rate of £2.50 per month for the remainder of your existing contract term.

After Contract Expiry

Upon completion of your current contract term, you will automatically move to the full price of the upgraded plan, unless you request to revert to your original package. Alternatively, you may choose a new LilaConnect tariff or negotiate a new contract.

Billing

The £2.50 promotional charge will be added to your monthly bill until your existing contract expires. No additional setup or installation fees apply.

Cancellation & Downgrade

If you cancel your contract during the promotional period, standard early termination fees will apply, including any remaining promotional upgrade charges at the higher level. You may opt out of the upgrade at any time before your contract expires by notifying LilaConnect in writing with 30 days’ notice.

Availability

This offer is subject to service availability at your address and may be withdrawn or amended at any time. Offer available until 31st August 2025.

Fair Usage Policy

All upgraded services are subject to LilaConnect’s standard Terms of Service.

Great News! You’re ready to get connected.

We're so sorry!

Complete the form below to start your journey towards great value broadband.

We’re not quite ready to deliver our great value broadband to your home, but we’re getting closer every day. Share your details with us, and we’ll be in touch the moment we’re in your area.

Data Protection

The personal information you supply on this form will be used to help us respond to keep you informed. Your personal data will not be sold to any organisation and will not be shared with any organisations outside LilaConnect and our parent company Freedom Fibre apart from those that help us to provide this service or unless required by law.

The information that has been provided in this form will be treated in accordance with the General Data Protection Regulation (2016), the UK Data Protection Act 2018 and all applicable Data Protection laws. Please refer to LilaConnect’s Privacy Policy for more information.

Register your interest.

Please use the form below to sign up to receive information about LilaConnect’s products and services by email or by phone. By providing a few details you can be among the first to hear about broadband availability in your area, new product updates and special offers.

Data Protection

The personal information you supply on this form will be used to help us respond to keep you informed. Your personal data will not be sold to any organisation and will not be shared with any organisations outside LilaConnect and our parent company Freedom Fibre apart from those that help us to provide this service or unless required by law.

The information that has been provided in this form will be treated in accordance with the General Data Protection Regulation (2016), the UK Data Protection Act 2018 and all applicable Data Protection laws. Please refer to LilaConnect’s Privacy Policy for more information.